Article 6 Criticality of services affected
For the purpose of determining the criticality of the services affected as referred to in Article 18(1), point (e), of Regulation (EU) 2022/2554, financial entitiesas defined in Article 2, points (a) to (t) shall assess whether the incident:
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affects or has affected ICT servicesdigital and data services provided through ICT systems to one or more internal or external users on an ongoing basis, including hardware as a service and hardware services which includes the provision of technical support via software or firmware updates by the hardware provider, excluding traditional analogue telephone services or network and information systemsa network and information system as defined in Article 6, point 1, of Directive (EU) 2022/2555 that support critical or important functionsa function the disruption of which would materially impair the financial performance of a financial entity, or the soundness or continuity of its services and activities, or the discontinued, defective or failed performance of that function would materially impair the continuing compliance of a financial entity with the conditions and obligations of its authorisation, or with its other obligations under applicable financial services law of the financial entity;
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affects or has affected financial services provided by the financial entity that require authorisation, registration or that are supervised by competent authoritiesas defined in Article 46;
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constitutes or has constituted a successful, malicious and unauthorised access to the network and information systemsa network and information system as defined in Article 6, point 1, of Directive (EU) 2022/2555 of the financial entity.