ICT incident classification

Preamble (Recitals 1 – 18)

Recitals

Chapter I (Articles 1 – 7)

Classification criteria

Article 1

Clients, financial counterparts and transactions

Article 2

Reputational impact

Article 3

Duration and service downtime

Article 4

Geographical spread

Article 5

Data losses

Article 6

Criticality of services affected

Article 7

Economic impact

Chapter II (Articles 8 – 9)

Major incidents and materiality thresholds

Article 8

Major incidents

Article 9

Materiality thresholds for determining major incidents

Chapter III (Article 10)

Significant cyber threats

Article 10

High materiality thresholds for determining significant cyber threats

Chapter IV (Articles 11 – 12)

Relevance of major incidents to competent authorities in other Member States and details of reports to be shared with other competent authorities

Article 11

Relevance of major incidents to competent authorities in other Member States

Article 12

Details of major incidents to be shared with other competent authorities

Chapter V (Article 13)

Final provisions

Article 13

Entry into force

Article 6 Criticality of services affected

For the purpose of determining the criticality of the services affected as referred to in Article 18(1), point (e), of Regulation (EU) 2022/2554, financial entitiesas defined in Article 2, points (a) to (t) shall assess whether the incident:

  1. affects or has affected ICT servicesmeans digital and data services provided through ICT systems to one or more internal or external users on an ongoing basis, including hardware as a service and hardware services which includes the provision of technical support via software or firmware updates by the hardware provider, excluding traditional analogue telephone services; or network and information systemsmeans a network and information system as defined in Article 6, point 1, of Directive (EU) 2022/2555; that support critical or important functionsmeans a function, the disruption of which would materially impair the financial performance of a financial entity, or the soundness or continuity of its services and activities, or the discontinued, defective or failed performance of that function would materially impair the continuing compliance of a financial entity with the conditions and obligations of its authorisation, or with its other obligations under applicable financial services law; of the financial entity;

  2. affects or has affected financial services provided by the financial entity that require authorisation, registration or that are supervised by competent authoritiesas defined in Article 46;

  3. constitutes or has constituted a successful, malicious and unauthorised access to the network and information systemsmeans a network and information system as defined in Article 6, point 1, of Directive (EU) 2022/2555; of the financial entity.

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